Norman is a shoe repairman a good one! He is a craftsman he does an excellent job. He works on leather shoes which can last a long time for his customers. He repairs heels that are worn the heels need replacing.
He has had the same customers for years they are loyal. And he has had the shop for years in fact for forty years. He has had the same reputation for years in fact he's had it for forty years.
He fixes shoes moreover he fixes handbags, belts and luggage. A lot of his customers need their shoes back right away so he has to work efficiently to get them done while they wait.
Norman's four apprentices are George his oldest son Jack his younger son Nina his niece and Nickolas a friend's son. One day, one of them will take over his shop and continue the excellent work.